ATM “Jackpotting” Attacks — What You Should Know

⭐🏧 ATM “JACKPOTTING” ATTACKS — WHAT YOU SHOULD KNOW

The FBI has issued alerts about a rise in ATM “jackpotting” attacks. In these incidents, criminals use malware and physical tampering to force ATMs to dispense cash without accessing customer accounts. While these attacks target the machine itself — not individual customer accounts — awareness is still important for everyone who uses an ATM.

💬 HOW THE SCHEME WORKS:

  • Criminals gain physical access to an ATM cabinet.

  • Malicious software is installed onto the machine.

  • Security controls are overridden.

  • The ATM is commanded to rapidly dispense cash without a withdrawal from a customer account.

🚨 WHAT THIS MEANS FOR CUSTOMERS:

  • These attacks target the ATM itself — not your personal account.

  • A compromised ATM may be temporarily shut down.

  • Suspicious activity near an ATM should always be reported.

🛡️ PROTECT YOURSELF:

  • Use ATMs in well-lit, secure locations.

  • Be cautious if someone is tampering with or opening the ATM cabinet.

  • Shield your PIN when entering it.

  • Avoid using an ATM that appears damaged or altered.

🧰 HELPFUL RESOURCES:

📍 IF YOU NOTICE SOMETHING SUSPICIOUS:

  1. Do not use the ATM.

  2. Notify the bank immediately.

  3. Contact local law enforcement if a crime appears to be in progress.

  4. Monitor your account regularly for unauthorized transactions.